Registration & Payment

Every tournament uses one of two registration types, set by the organizer. The type controls whether your registration is confirmed right away or needs a review first.

Registration without approval

Anyone can register and their spot is confirmed immediately. If the tournament is paid, you pay at registration time and your spot is guaranteed as soon as payment goes through.

Registration with approval

Your registration goes to "Pending" until the organizer reviews and approves it. On a paid Approval required tournament, you still pay first — the payment step happens at registration, and approval happens afterward.

Join codes: a quick-join shortcut

Join codes are a separate feature from the registration type above, not a third type. Some organizers hand out a code (or a QR code containing it) so players can register in one step, for example at a walk-in event or a store league. Following the join link, or entering the code, creates a confirmed registration for you right away and can enroll you directly if the organizer set it up that way.

A join code only works while the tournament still has room. It does not restrict who can register through the normal Register button — it is an alternate, faster path in, not an access gate.

1. Click Register on the tournament page. The button reads Register, Register & Pay, Request Registration, or Join Waitlist depending on the tournament's type and how many spots are left.
2. Who is playing? — if your account has more than one player profile (for example, you also register a family member), pick which profile this registration is for. Use Manage profiles to add or edit profiles first. If you only have one profile, or you skip this step, your default profile is used automatically.
3. Your Information — the form shows your account details for this profile. Use Edit profile if anything needs updating before you submit.
4. Player Information — the organizer can require extra fields per tournament, for example a DCI number or a team name. These are configured by the organizer, not fixed by the platform, so the exact fields vary from one event to the next. Fill in everything marked required before you can submit.
5. Check the Registration Summary card: it recaps the tournament, date, location, entry fee, and spots remaining. If the tournament just filled up while you were on the form, a "Tournament is full" notice explains that you will join the waitlist instead of paying now.

What happens at this step depends on how the organizer priced the tournament: card payment through Stripe, a promo code, a Cancellation Protection add-on, TIX, an external method the organizer handles themselves, or nothing at all if entry is free.

Card payment (Stripe)

Paid tournaments are charged by card through Stripe — no other card networks or wallets are offered on this screen. The submit button shows the exact amount, for example:

Promo codes

If the organizer set up discount codes, a Promo Code card appears above the payment button. Enter the code and click Apply — the platform checks it and updates the price breakdown live: Entry fee, Discount, Cancellation Protection (if you checked it), and Total. Applied codes can be removed with the Remove button next to them.

A code covering 100% of the entry fee skips Stripe entirely. Instead of a Pay button you get Confirm Registration, and your spot is confirmed instantly with no card details needed.

Cancellation Protection

On a paid, card-payable tournament or side-event ticket that is not full and has not started, you can add Cancellation Protection at checkout for an extra 7% of the amount charged. It is a checkbox, not a separate purchase, so it is included in the same Stripe payment. The protection fee itself is never refunded.

• Full refund if you cancel 5 or more days before the event
• 50% refund if you cancel less than 5 days before the event
• No refund once the event has started

The 7% protection charge itself is never refunded, even on a full refund — it pays for the option to cancel, not the entry fee. Without this checkbox, a paid registration cannot be self-cancelled at all (see Cancelling & Refunds below).

Pay with TIX

If the tournament accepts TIX, a second button appears below the card payment button: Pay with N TIX, showing your current balance underneath (Your balance: N TIX). If you do not have enough, the button is disabled and shows how many more you need.

Cancellation Protection and TIX cannot be combined in the same registration — Protection is a money charge (it funds the platform's application fee) and cannot ride on a points payment. If you have the checkbox ticked, the form tells you to uncheck it before paying with TIX. Confirming shows a dialog asking you to confirm spending your TIX to register.

If you later cancel a TIX-paid registration, the TIX go back to your event wallet — never as a money refund, since no money changed hands to begin with.

External payment

Some organizers collect the entry fee outside the platform — cash, bank transfer, or a HelloAsso link they share themselves. The tournament page shows the fee with the organizer's label, for example "12.00 EUR (HelloAsso)". The platform never processes or refunds this money; it only records that you registered. Follow the organizer's instructions to pay, and they will mark your registration as paid.

Free tournaments

No payment step at all — click Confirm Registration and you are done.

Once your registration is confirmed, you land on a receipt page.

You do not need to keep this exact page open. Your ticket and its QR code are always available again from My Registrations, and the payment record itself — amount paid, method, refund status — is in My Payments (see below).

The waitlist

Registering for a full tournament switches you to the waitlist instead of the normal form: "Tournament is full — You will be added to the waitlist. If a spot opens up, you will be notified." Your card then shows a live queue position, for example:

When a spot opens, you get an offer: the card switches to "A spot is available!" with an expiry time ("Offer expires: {date}") and Accept / Decline buttons. The same offer also arrives as a link in your email, so you can respond without visiting the site. Accepting an offer on a tournament that charges at offer-time sends you to Stripe to pay before your spot is locked in. If you miss the expiry, the card shows "Offer expired" and the spot passes to the next person in line; declining shows "Offer declined". If the whole waitlist itself fills up, new joiners see a disabled "Waitlist Full" state.

The ticket waiting room (high-demand sales)

Separately from the waitlist above, some paid tournaments expecting a rush of registrations at once turn on a queue. If you click Register while it is active, you land on a full-screen, organizer-branded queue page instead of the form.

• "You are in the queue" with your live position (Your position #N) and an estimated wait ("Estimated wait", or "Almost there" when you are close).
• "Please keep this page open." and "Your spot is saved. Refreshing or reopening will not change your place in line." — closing the tab does not cost you your place, but the page needs to stay open to redirect you automatically.
• "You will be redirected to checkout automatically the moment it is your turn — no need to do anything." followed by "It's your turn!" and "Taking you to checkout..." when it happens.
• If tickets run out while you wait, the page switches to "Tickets are sold out" with the option to keep your place for the waitlist instead.
• If you already hold a ticket and reopen the queue link, you see "You already have your ticket" with a "View my registration" link, and the option to rejoin the queue for another spot — at the back of the line.

The page footer reads: "Fair queue · no line-jumping · powered by getpaird."

Once you are let through, the registration form shows a sticky countdown, "Complete your registration within MM:SS". Finish paying before it runs out — if it expires, the form tells you "Your checkout window has expired — rejoin the queue" and you go back to the end of the line.

Team Trio events (3v3) use a dedicated Register Team page instead of the normal form. One player, the captain, registers the whole team in a single step.

1. Give the team a name.
2. You are automatically Seat B — Captain (You). Search by username or email to fill Seat A and Seat C with your teammates.
3. If the tournament is paid, you (the captain) pay the full team fee for all three players in one Stripe checkout — the button reads "Register & Pay" for three times the per-player entry fee. On a free event, the button simply reads Register Team.

Your registrations list (and My Payments) uses four statuses. Note that on the tournament page itself, a confirmed registration is labeled "Registered" with your ticket number — "Confirmed" is the same status shown in your registrations list and payment history.

You can cancel your own registration from the tournament page or your registrations list. The exact control and what happens next depend on how you paid.

• Free or unpaid registration: a small "Cancel registration" link removes you immediately, no refund involved.
• Paid with Cancellation Protection: a "Cancel & get refunded" link applies the refund tiers from the Paying section above — full refund 5+ days out, 50% under 5 days, nothing after the event starts. The 7% protection charge is never refunded.
• Paid without Cancellation Protection: there is no self-cancel option. The card reads "No Cancellation Protection. You are not entitled to a refund in case of cancellation." An organizer can still refund you at their own discretion, but nothing obliges them to.
• Paid with TIX: cancelling credits the TIX back to your event balance. TIX are never refunded as money.
• Enrolled in a tournament that is already in progress: self-cancel is disabled — "Tournament in progress — contact the organizer to withdraw."
• Team Trio: any one of the three players cancelling disbands the whole team, since the captain paid for all three seats in one payment.

Cancelling a confirmed, paid spot can automatically promote the next player on the waitlist and, if the tournament had closed registration because it was full, reopen it.

Side-event tickets

A side-event ticket follows the same principle, with one extra condition: it can only be cancelled while it is still waiting in the queue. Once the organizer has assigned it to a table you are in a running tournament, so the organizer takes over.

• Paid by card with Cancellation Protection: "Cancel & get refunded", on the same tiers — measured against the start of the parent event, not the tournament you will be assigned to.
• Paid with TIX, or free: a "Cancel ticket" button releases your spot; TIX go back to your event balance.
• Paid by card without Cancellation Protection: there is no cancel button, because cancelling would refund you nothing. The ticket reads "No refund — contact the organizer", and the organizer can still cancel or refund it from their console.
• Paid by card with a protection that no longer covers the date: same, and the ticket says so in its own words — "Protection expired — contact the organizer". You paid for the option, so you are never told you had none.
• Reserved to pay on site: same — the platform never took a payment, and you may have already paid the organizer in cash, so releasing the spot goes through them.

My Payments is your full payment history across the platform, separate from the points-based My TIX ledger. It groups everything you have paid for into four sections: Tournaments, Side event tickets, Shop orders, and TIX purchases.

The Tournaments section lists, per registration: Tournament, Date, Method, Amount Paid, Refunded, and Status.

Payment methods shown in the Method column. HelloAsso only appears on registrations made before the off-platform label change and is kept for historical records.

Each refund shows as its own line under the registration, with a note, the amount, and the date it was issued.

"Registration Unavailable"

If the organizer's organization has blocked your account, the registration page shows "Registration Unavailable — Per the organization's policy, it looks like you cannot join this tournament." Contact the organizer directly if you believe this is a mistake.

"Payment not completed"

If you started a Stripe checkout but closed the tab or the payment did not go through, your registration shows "Payment not completed" with a Cancel option. Unfinished checkouts like this are cleaned up automatically after a few minutes, so you can safely try registering again.